Terms & Conditions

The following terms and conditions apply to products bought via this website. 

By accessing the site you agree to be bound by these terms and conditions. We recommend that you read this information.

We aim to give customers total satisfaction and therefore adhere to all current and proposed legislation and industry guidelines. Any conditions detailed below do not affect your statutory rights.

The following terms and conditions constitute a contract between Herbert Hall Wines Ltd and its customers in relation to all goods described and sold via this website

Goods are produced and made available for sale by Herbert Hall Wines Ltd, Plain Road, Marden Kent TN12 9LS, UK. Company registration number: 6369379. Tel: 07956 163 519

Details of products available for sale including price, tax and delivery charges are made clear at checkout.

Customers may pay using Paypal via the website or by cheque. If paying by cheque, goods will not be dispatch until the cheque has cleared.

We reserve the right to change prices on our website.

We aim to have orders fulfilled within 48 hours of their being placed. All products are subject to availability. We aim to keep the site up to date but if for any reason a product you have ordered is unavailable we will inform you as soon as possible.

We ship only to mainland UK.

For all other orders please contact us on 07956 163 519

Our terms and conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms and conditions do not affect the customer’s statutory rights.


Our wines are available via our online shop or from the cellar door, Orders may also be placed by phoning 07956 163 519
By placing an order via this website you are confirming that you are over 18 years of age.  We will not sell alcohol to anyone under 18.
The placing of an order constitutes an agreement by you the customer to purchase in accordance with our terms and conditions. If for any reason you wish to cancel an order you may do so within 14 days of the order being placed. If you have any queries about you order please contact us at sales@herberthall.co.uk or phone 07956 163 519.

Customers must contact us regarding any goods received which are unsatisfactory and must arrange for the return of goods for a replacement or refund.

For orders placed online, payments will be charged at the time of ordering. We reserve the right to amend prices where necessary and without notice. Orders may be collected from our premises, subject to prior arrangement.

We aim to respond promptly and efficiently to all comments and do our best to ensure you are satisfied with our products.

We accept payment by PayPal.  If your bank refuses to authorise payment to us, we will contact you for further instructions. We will not be liable for any resulting delay or non-delivery. Prices include VAT. We reserve the right to amend prices where necessary and without notice. Where a refund is appropriate it will only be made payable to the purchaser of the goods.